Category: Editorial

  • Changing Computer Retail

    When I was a child, there were a number of small computer stores, including quite a few that were authorized retailers for Apple, selling Apple IIs, software, dot matrix printers, and the loud 3.5″ external disk drives. I’d go and window shop, dreaming of being able to afford one. I’d walk by Radio Shack, with their TRS-80s, considering a purchase there instead since my high school used those. Over time, my window shopping evolved to flipping through the massive Computer Shopper, trying to decide which mail order retailer I might trust.

    Life has certainly changed, with online retailers dominating many computer hardware sales, though there are still some local stores in that we can visit. I’ve enjoyed wandering through Microcenter in Denver, and even taking my kids to Best Buy for their college machines. I’ve rarely visited an Apple store, though those seem to be quite popular with consumers. I have been to a Microsoft store, and saw recently that there will be fewer Microsoft stores in the future. I wonder if retail computer shopping is becoming a niche market.

    There are lots of choices these days for purchasing new hardware. Many organizations have agreements with particular retailers and lots of data professionals never get much choice in what machine they might use at work. Some companies allow limited choice, some just assign a hand me down to new employees. Relatively few give an allowance, though I wish more did.

    A computer is a tool that we use, but like any other tool, we all have preferences. I’ve been lucky enough to be able to choose most of my machines. I ask for advice, weigh different costs, options, lead time, and reviews. It’s not an efficient process, but it is a nice break from work for a few hours and usually I find myself content with the end choice. I know there are lots of form factors, choices, and even colors these days. If you have the chance to build your own machine, it’s a very satisfying experience, at least once in your life. Glenn Berry has good information on his site and advice on building machines.

    The search for computing hardware can be fun, whether you want to build a machine or purchase something ready to go, it’s one task that I think most technical professionals enjoy.

    Steve Jones

    Listen to the podcast at Libsyn, Stitcher or iTunes.

  • Renting Features

    The licensing, use, and ownership of software has been quite a contested topic for years. Many people have assumed they “own” the copy of Quicken or Halo that they bought, but modifying or even reselling the bits has been a contested right by many vendors. It seems that courts seem to lean towards the perpetual rental of those bits rather than ownership.

    We’ve gotten used to that in software, but what happens when this extends into the real world? There is a piece at Ars Technica about BMW looking to “unlock” features on their cars if owners want to pay for them. These are things like heated seats or perhaps sports suspension that are installed, but not activated. You could subscribe to the feature on a trial basis, and then activate it for a year or two if you wanted to pay a fee. The interesting thing here is that you could even do this with a secondhand car.

    The comments from many people are disparaging, and rightly so, since so many vendors have looked to make money with these options, often in a way that isn’t quite fair for the consumer. There is certainly concern and outrage about the cost of these features if they can be installed in every car without payment, and there are weight/fuel considerations as well. While heated seats might not use more fuel, I’d assume something like adaptive suspension or extra speakers in a sound package do reduce mileage.

    In some sense, I do understand this approach. I’ve purchased computer hardware with extra CPU and RAM that could be “rented” for a short time, or purchased. In the case of a car, I’d like to be able to “purchase” heated seats forever with a similar charge to what I’d initially pay. Or maybe a rental makes sense if this includes a warranty while the item is rented. Certainly being able to turn this on later on a secondhand car would be great. There’s also the idea that you could turn off a feature you didn’t like and stop paying.

    I also understand the cost structure here. If every car is built the same, the costs of manufacturing go down, even if there is some loss on a percentage of customers not using the feature. If too few turn this on, I’m sure BMW (and others) abandon the idea. If enough do, I expect we’ll see other features, especially the electronic ones, being added to the list of options.

    Ultimately, the use of software to lock features, and unlock them, makes sense in some cases and not in others. The devil is in the details, and certainly I think companies need to tread carefully here, ensuring they are pricing the options in a fair way. I also think they need to account for perpetual ownership as one of the options.

    Cars are notoriously modifiable, and I do think this will succeed. I’m sure there will be jailbreaks and unlock codes available all over the Internet, but I’m not sure this will stop vendors from renting features. There are ways people can modify iPhones already, though I’m not sure most consumers care.

    Steve Jones

    Listen to the podcast at Libsyn, Stitcher or iTunes.

  • Beating the Cloud Vendors

    I find the cloud in 2020 to be very interesting. I run into plenty of technical professionals that still dismiss it or think that moving to the cloud is a recipe for disaster. They are sure their internal systems are better, more cost effective, and better built than anything a cloud vendor can sell their organization.

    They might be right. I do think that this can be true.

    I also think that the cloud is a fairly unstoppable trend for the world, so you better be able to answer Brent’s question: what do you do better than the cloud? Even if your company isn’t planning on moving or pushing you to think about it, this could be a good exercise. In fact, it might be a fun team building exercise over lunch or on a late Friday afternoon when things are slow.

    It does mean that you need to learn something about the cloud, which is a very nebulous term. There are IaaS and PaaS services, lots of networking options, plenty of automated tasks built in and even more services available that you might ever want to install. There is also very confusing pricing, limited hardware choices, and a feature mix that could be different from what’s available on premises.

    The cloud gives you lots of flexibility in some ways, and little in others. Vendors provide certifications and instrumentation and logging that you might not want to build. Or maybe you’ve built it already. What equipment or contracts that you have might not be cost effective to change now, but when you think about renewing or replacing them, you might have a much different view.

    I can almost guarantee that your management, especially finance, will think about this differently than you do.

    Depending on what I’m doing, I think the cloud is either amazing or maddening. Some of that is me, and some is truly the cloud and how I use it. You can beat the cloud vendors, but you might not want to. If you do, be prepared to prove it.

    Steve Jones

  • Managing Stress

    This has been a stressful time for many people around the world. Working remotely, limited movement, pressure to continue to perform while perhaps being worried about continued employment, these and many more factors have made the last few months hard for many people around the world.

    I interviewed Troy Hunt earlier this week for Redgate Streamed and in the introduction, made a joke about his achievements, including being a father and husband. He published a post about stress the next day, revealing that his home life had been difficult last year and he had to rebuild it. I felt bad and sent an apology, because I know how hard difficulties in life can be and the stress they create. It’s also good to apologize to anyone you might have hurt, regardless of intent.

    His method of rebuilding was based on friendships, being careful in his decision making, focus on goals and letting other things go, finding a way to unwind (a beer), and taking care of his health. I think those are great things, though driving forward with focus is something I find many people struggling with. Of course, that’s why most people aren’t Troy Hunt and extremely successful in their finances and career.

    It’s OK to not aim for what society thinks is important. Owning a company or making millions. It’s OK to aim for simpler goals, but it is helpful to try to drive yourself towards something you are interested in. A friend went back to school and is struggling a bit this summer with work. There are few jobs and very few internships. Instead of getting too upset, this person checked their finances and decided they could get by with minimal work and has tried to spend some time working on learning a language. Not for school, or with a purpose, other than interest as a hobby.

    It is important to have some way to relax and enjoy yourself with a hobby, with faith, with fun times with loved ones. Getting away from stress is important, however you may choose to do it. I’d also say that while goals are good and measuring them helps your career, for many of us, a break away from work should be just that. If you have a project or some thing you want to work on, just enjoy the time, whether you move forward or not. The journey sometimes is the best part, and the hopefully the part that helps you relieve some stress.

    Steve Jones