Voice of the DBA

Tag: work

  • Are You Empowered?

    Today, even the most clockwork of tasks, like factory floor labor, can benefit from some degree of innovation and creative thinking. There are even some companies that are taking ideas from individual workers and improving the way things work. This can work well with jobs that are repetitive and subject to automation efforts.

    The less people’s jobs can be automated, however, the more you need them to take initiative. When someone’s job isn’t easily automated, there is a need for innovation and creative thought. Despite the evidence of all these studies, few managers are willing to take this leap. Today, only a small percentage of workers feel empowered and act resourcefully; most feel disenfranchised or locked down.

    What might be worse is that CEOs and management often feel they are encouraging innovation and creative work. I think managers, team leads, and even the most productive people on a team,  often don’t realize how much they can dampen others’ desire or ability to contribute. While some of this might be malicious action on the part of someone, I think often it’s just a lack of understanding and empathy for how others view the world.

    To make yourself heard, often we expect you to be a loud, strong voice. That doesn’t always work, but it also seems to conflate the idea of being loud or forceful with competency.

    Some of the smartest people I know are those that are soft spoken, polite, and careful about what comments they make. Allowing them to share their thoughts and provide input has often proved to be a good decision on my part.

    Steve Jones

    Listen to the podcast at Libsyn, Stitcher, Spotify, or iTunes.

  • Dread or Desire

    Today is the first business day of the new year. We’ve made it, and we’ve left 2020 behind, though I suspect some of the challenges from the COVID-19 pandemic will remain for some time. Vaccinations are occurring, but there are a lot of people that need them, and until the world finds many people protected, I don’t know how back to normal things will get.

    One thing I wonder about is the business office. Those of us working in technology may not have been too disrupted with the shift to remote work, but we also didn’t have a choice. Recently I saw an article, Dreading or dreaming of a return to the office in 2021, that piqued my interest. I wonder for many of you, do you desire or dread the return to an office?

    I suspect the majority of people want some sort of hybrid situation, a few days in the office and a few days at home. Among the friends I’ve asked, office time ranges from 4-5 days a week in the office to 1-2 days a month. I don’t know many people that never want to go to the office, and relatively few that want to be there full time.

    Personally I’ve been in the hybrid situation for years. I work most days at home, usually spend about 40 days on the road in various other locations and then get to the Redgate office for about 12-15 days a year. That works out well for me, and it lets me keep in touch with people, build bonds and trust, and enjoy life at home. I hope that I’ll be able to get back to the UK in 2021, but who knows how life will change.

    I do think many businesses will look to use their offices in some way. As they do, I know that there will be another period of disruption and adjustment for employees. From having others around to the commute time to the finding the things I need (either digital or physical items), I would suspect that it will take weeks for everyone to feel comfortable again. I also wonder if most of us will be happy with the way our situation works out.

    Steve Jones

  • An Experiment in Building Culture

    While I have found that some aspects of my job with Redgate improved with our move to remote work this year, I think others have deteriorated. I have spent lots of time over the years trying to build relationships with people in lots of different departments. This year, I’ve gotten lots of time and more communication with those I often work with, but the connections across groups have been limited. I have worried this is affecting the great culture at Redgate.

    We have a group of people who spend time trying to deepen and strengthen team relationships. They have a budget each year and typically try to plan different types of activities for teams, departments, and groups inside the company. During the pandemic, we’ve had some competitions (quizzes, exercise goals, best picture), and they’ve been good, but for our end of year celebration, they really did a fantastic job.

    First, I saw Kendra post a picture of her end of advent calendar. Interesting, but I wasn’t sure what I thought. Plenty of other Redgaters posted similar pictures, which intrigued me, as I hadn’t gotten anything.

    Then I got a package with a note not to open anything before Dec 1. It contained my advent gifts, 24 boxes, and I spread them out on a table. I opened the first few myself before my family got interested. Day 3 was a mug, which my wife promptly grabbed, washed, and filled. Since then I’ve been looking forward to seeing what I get each day, with my gifts slightly different than what my UK colleagues are posting each day.

    Each year we usually have a large award ceremony, fancy dinner, and dancing with partners and colleagues. We can’t do this year, which I had expected to be a big loss when each office gets the chance to celebrate together. We’re separated, but this gift was an excellent substitute. Some teams jointly together get to celebrate our individual moments of joy with co-workers, bringing us together in a unique way when we can’t be together as a group.

    Culture is hard to build and maintain, but Redgate did a fantastic job, despite the challenges. Hopefully some of you find your organizations trying to do something that brings you together as well.

    Steve Jones

    Listen to the podcast at Libsyn, Stitcher or iTunes.

  • Bean Counting to Burnout

    I was listening to a story about healthcare in the US recently. This was an interview with Vivian Lee, the author of The Long Fix, which proposes some ways to improve the system under which I live. I thought it was a good interview, and I am looking forward to reading the book.

    There was one stretch in the interview that caught my ear, and that was on the struggles of many modern doctors in the US to avoid burnout. A part of the reason for this is the amount of paperwork they must complete, which takes away from many of the reasons they got into practicing medicine.

    I know that many people in IT professions work long hours. We have lots of deadlines to meet, on call responsibilities, and the pressures to ensure that our systems work well for customers and clients. We don’t necessarily have the upside that doctors do, so working harder doesn’t necessarily lead to more compensation.

    On top of the work we do, there seem to be no shortage of meetings in many companies, though I don’t hear too many complaints about paperwork. However, with the move to more OpEx and cloud services, I wonder if we will have to deal with more paperwork in the future, more reporting, and more accountability for the financial side of our departments.

    I would like to think that we will continue to work with technology most of the time, and I hope that after this pandemic that most managers will cut down on meetings and start to trust more people to get work done without oversight. We certainly have enough of a risk of burnout without the added burden of unnecessary meetings and paperwork.

    Steve Jones