Today’s coping tip is to take a small step towards and important goal.

One of my goals this year was to work on a way to score myself with customer interactions. I spent time at the end of last week setting up my scorecard in a spreadsheet to track things. A good thing as I have a customer call this morning where I’ll need to rate myself again.

I started to add a daily coping tip to the SQL Server Central newsletter and to the Community Circle, which is helping me deal with the issues in the world. I’m adding my responses for each day here. All my coping tips are under this tag.