I ran across an interesting open letter. Most of these are from individuals, often complaining or lamenting on the way something in the world works, or maybe doesn’t work.
This latest letter was from the Chief InfoSec Officer at JPMorganChase, a large worldwide bank. This open letter was written to the software suppliers looking to do business with JPMorganChase, especially those in the SaaS area (Software as a Service). The letter opens by noting that SaaS is enabling cyber attackers and asks for three things: prioritize security over features, modernize security architecture, and work with security collaboratively to prevent abuse of connected systems.
It’s a good letter. It talks about the problems at a high level, but is specific enough to recognize problems. Software is often delivered as a SaaS type application, even when there might be local components. For example, I lament Postman working this way, as it now seems to now require me to be connected in order to work. That’s something I learned while trying to get work done on an airplane, and I couldn’t get to any of my queries as I didn’t have wi-fi, despite the application running locally on my laptop.
The threat of more attackers is amplified by the connectedness of new systems, new agents, and new protocols that allow a breach to escalate deeply inside systems. This is something we’ve faced in the past, but not at the scale that we face it today. Automation has become embedded in the computing world, not just inside organizations, but also inside hacking organizations. Malicious actors can and do use scripted attacks at a rate that we haven’t experienced in the past.
I wish that most people purchasing software would prioritize security when making a decision, but often price and expediency outweigh anything else. While I do see many companies asking for security information, too often the requests are at high levels, and vendors can word their answers in a way to satisfy the screen without actually improving their own security coding and architecture.
I do think the authorization and authentication of users is improving, so I have hope that more patterns and frameworks are published and widely used, and we’ll see more consistent security throughout software. Now, if we can just ensure the authors of those platforms do a good job of security, we might see the request from JPMorganChase come true.
Steve Jones
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